Imagine asking an artificial intelligence assistant to help plan a vacation. It checks a hotel reservation in your email, notices your travel dates, and recommends a few nearby restaurants. Helpful? …

The holiday season brings packages, tracking numbers, and a steady stream of  delivery  notifications. That makes it a particularly convincing time for one of the simplest online scams: a …

If your business has a website, there's a good chance it runs on a piece of software most owners have never heard of. Last week that software made international news. …

AirDrop for Everyone, Only Better If you own an iPhone and a Mac, you already know the small joy of AirDrop. Tap, send, done. Then you try to send vacation photos from your iPhone to your …

There is a phrase most of us say every working day without a second thought: "my work computer." We talk about "my laptop," "my office email" and "my company phone." Employers reinforce it when they …

Retirement gives us something we spent most of our working lives wishing for: time. Time to read, study history, finally understand investing, or explore photography, gardening, genealogy, or …

You may have seen a surprising headline recently: Microsoft told its engineers to stop using AI. Considering Microsoft has invested billions of dollars in artificial intelligence and has built AI …

If you've been following the news about artificial intelligence lately, you may have noticed something unusual. The same companies spending billions of dollars developing AI are sometimes the …

I recently came across a wonderfully simple idea, and I plan to start using it more often, both personally and professionally. It's called an Idea Index. I first heard about it through Tim …

A reporter at WIRED magazine, Reece Rogers, did something almost none of us think to do. He asked McDonald's for a copy of everything the company had on him. A few days later, a file landed in his inbox …

A colleague here at the Observer cornered me recently to rave about Apple Pages. They had been using it for a few weeks, and the question they landed on is one I hear across the counter at least once …

A customer came into the shop last week with a question I hear more often than you might think: "I have 20 years of music sitting on my computer. How do I get it onto my phone?" It's a fair …

Every so often someone comes into the shop and mentions, almost in passing, that they would like to get a better handle on where the money goes. It is rarely the reason they came in. It comes up …

In 1992, Steve Jobs stood in front of a room of business students at MIT and did something you almost never see a tech legend do. He admitted he'd wasted 10 years ...

Every week, someone comes into our office with the same question: "Do I really need a new computer?" Sometimes the answer is yes. Hardware wears out, and older machines eventually fall behind …

Every year, the major technology conferences are filled with announcements about faster processors, new software, and the latest artificial intelligence features. But if you look beyond the product …

Most of us open the same browser every morning without a second thought. It's the little icon we've clicked a thousand times, and it works — until the one morning it doesn't. A page won't load. A …

When I started Megabite Computer Services back in 2008, there was one thing I desperately needed but didn’t have. It wasn’t more money. It wasn’t better equipment ...

The latest Windows update in early June was the final straw. It broke the Recycle Bin, caused BitLocker to activate unexpectedly on some enterprise computers, and left people unable to recover or …

For years, I told people — with some pride — that I don’t use social media. No Facebook. No Instagram. No TikTok. No endless scrolling through photos of what someone had for lunch ...